1. Controller

Responsible for the described data processing:

The Pilates Place
Grabenstrasse 4
9320 Arbon
Switzerland
info@thepilatesplace.ch

We have not appointed a data protection officer pursuant to Art. 37 GDPR.

2. Collection and Processing of Personal Data

We primarily process personal data that we receive in the course of our business relationship with clients or that we collect while operating our website. This includes in particular:

  • Contact details (name, address, phone number, email address)
  • Information related to course bookings and participation
  • Payment data
  • Information on website use (e.g., IP address, cookies, time of access)

3. Purposes of Processing and Legal Bases

We use collected personal data in particular for the following purposes:

  • Execution and management of Pilates courses and training
  • Administration of course registrations and subscriptions
  • Processing of payments
  • Communication with clients
  • Fulfilment of legal obligations

Additionally, we may use data for:

  • Advertising and marketing (e.g., newsletters with consent)
  • Improvement of our services and offerings
  • IT security and website operation

4. Use of SportsNow

For course bookings, subscriptions, payments, and customer management, we use the platform SportsNow, operated by:

SportsNow
Spinnereistrasse 5
8640 Rapperswil-Jona
Schweiz

SportsNow processes the data you provide (e.g., contact details, bookings, payments) on our behalf. The data is stored exclusively in Switzerland and is subject to Swiss data protection law and – where applicable – the GDPR.

Further information: SportsNow Privacy Policy

5. Cookies / Tracking

Our website may use cookies or similar technologies to enable basic functions (e.g., language selection, login, course booking). You can disable cookies in your browser at any time, but certain features may then be limited.

If we use analytics or tracking services (e.g., Google Analytics), we will inform you separately on our website.

6. Data Disclosure and Transfer

We only disclose personal data to the extent necessary to provide our services (e.g., to payment providers or IT providers) or if there is a legal obligation.

Data transfers abroad only occur if required for IT services, and we ensure an adequate level of protection.

7. Retention of Personal Data

We store personal data only as long as necessary for providing our services, complying with legal obligations, or pursuing our legitimate interests. Afterwards, the data is deleted or anonymised.

8. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, misuse, loss, or destruction.

9. Your Rights

Under applicable law, you have the right to:

  • Access your stored data
  • Correct inaccurate data
  • Request deletion of your data, unless legal obligations prevent it
  • Restrict or object to processing
  • Request transfer of certain data to another provider (data portability)

To exercise your rights, contact us at the address provided in Section 1.

The competent supervisory authority in Switzerland is the Federal Data Protection and Information Commissioner: www.edoeb.admin.ch

10. Changes

We may amend this privacy policy at any time. The current version published on our website applies.

Do you have any questions ?

Then please contact us. We look forward to hearing from you.